• Starting Monday, March 23, planning staff will only be available on an appointment basis.
  • The City continues to strongly encourage digital submittals. Staff is utilizing alternative work hours to maintain employee and customer health.
  • Digital submittals, requests for information, and access to web services can be conducted through
  • Inquiries can be directed to and 602-534-5933
  • Review timelines are expected to be extended.
  • Inspections will be conducted as normal for now


  • Community Development is limiting in person contact.
  • Submittals for any divisions including Planning, Historic Preservation, Signs, Code Enforcement, Plan Review, Private Development Engineering, etc. should be submitted electronically through the City’s online portal.
    • Electronic submittals less than 15MB – main online portal
    • Electronic submittals 15MB or more – email to request an LF file transfer email
    • Bundle documents into one (1) pdf or bundle by discipline before uploading. The maximum file size allowed is less than 15MB).
  • Inspections will be conducted remotely in as many cases as possible


  • City Hall and other city facility services are currently open and active – but the City is strongly discouraging in-person submittals and directs applicants to online resources.


  • Planning staff will only be available on an appointment basis. Appointments must be made for picking up or dropping off plans/permits. Access will not be permitted without an appointment.
  • Please call 623-349-6200 to make appointments and for all other requests for information email:
  • All paper submittals will be quarantined for 48 hours prior to review distribution.
  • In-person Submittals by appointment only
    • It’s strongly preferred that commercial, civil, and residential standard plans as well as all planning applications be submitted via USB rather than with paper copies.
    • The number of USBs should equal the number of copies listed in application guidelines for review distribution.
  • Mailed Submittals
    • Applications such as solar and sign permits, discovery/due diligence meetings, planning consultation, pre-application conferences, single-lot design reviews, temporary signs, temporary use permits, and zoning verifications can also be submitted via mail to City of Buckeye, Attention: Development Services Department, 530 E Monroe Ave, Buckeye, AZ 85326 with USBs and payment.
  • Emailed Submittals
  • All on-site and off-site meetings will be changed from in person to telephone conference call, go-to or video conference.
  • There are no current changes to the inspection process
  • The City is working quickly to transition to electronic plan review



  • Planning staff will only be available on an appointment basis. The customer service lobby located at 501 N. 44th Street, Suite 200 in Phoenix is closed
  • Applicants are strongly encouraged to submit applications online. Steps to do so are outlined at
  • Appointments can be made online or by phone:
    • Planning and Development: visit and click “Schedule Intake Appointment” or call 602-506-8573.
    • Environmental Services: visit and click “Schedule Intake Appointment” or call 602-506-6616.
    • Air Quality Department: Call 602-372-3456


  • All over-the-counter plan review and permitting is suspended.
  • Online plan submittal is available at
  • Conference calls and video conferencing in lieu of in-person meetings.



  • All municipal buildings are closed
  • Additional information pending


  • City offices are open and staff is on-site.
  • Staff is allowing in-person submittals but encouraging electronic submittals.
  • Review timelines are expected to be extended by an additional 3-5 days, to a total of approx. 30 days.
  • Inspections are currently unchanged, with the exception of occupied structures and Tis, which are currently being evaluated for customer and city employee safety.


  • Information pending


  • All development services staff is working from home but available by email and phone. Open business hours remain the same (Monday – Thursday from 7 a.m. to 6 p.m.).
  • Regular functions continue to be available through
  • Building and Engineering Field Inspections are expected to continue without adjustment.
  • Questions can be directed to
  • Application check payments
    • Online payments: Paid as usual online
    • In-person payments: Can be placed in the Water Department payment drop box located at Town Hall. Place checks in an envelope and write “Building Safety” “Engineering” or “Planning” on the outside of the envelope.


  • City offices are open and some staff is on-site – but the City is strongly discouraging in-person submittals.


  • Development services is closed to in-person submittals
  • Permitting and submittals for all planning review, engineering permits and construction permits will be conducted via email, through
  • Review times are expected to be extended by 6 business days
  • Questions can be directed to