Planning and Development City & County Resource Guide

COVID-19 Policies and Practices

Resources from Gammage & Burnham.

The Zoning and Land Use Team at Gammage & Burnham has compiled a resource guide providing links to the COVID-19 policies and practices for all major cities in the Phoenix metro area and Pinal County.  This handy guide provides you direct links to the latest COVID-19 information on city and county websites for key items of interest to the development community, including City Meetings, Public Hearings, Development Plan Submittals, and Permitting, Plan Review and Inspection.  This COVID-19 Resource Guide is also hosted on the Gammage & Burnham website here!

City of Phoenix

  • City Council Meetings.  City Council Agendas and Meeting Protocol Details
    • No public attendance, public comment via phone and email
    • Meetings live-streamed at Phoenix Channel 11
  • Public Hearings & Meetings.
  • Plan Review, Permits & Inspections.
    • Online Project Tools for Plan Review, Permits and Inspections.
    • Electronic Plan Review (EPR) highly encouraged.  EPR Triage Team:  602-534-5933 or For more information on EPR, click here.
    • Inspections follow regular protocol with modified practices.

City of Apache Junction

  • Coronavirus News and Updates: Click Here
  • Development Services Updates and Contact Info: Click Here
    • Staff available by phone, email or appointment only.
    • Building Division: Permit applications should be submitted via email. Inspections are currently being carried out as normal.

City of Avondale

    • Over-the-counter plan review and permitting is suspended. Online plan submittal available here.
  • Planning: Pre-application meetings and neighborhood meetings will temporarily be held via Zoom and conference call-in by phone.
  • Building & Engineering: In-person submittals accepted at the counter as long as the City remains open. Submittals quarantined for 48 hours before routing to Staff.
  • City Council, Board, and Commission Meetings will be hosted online via Zoom.Click Here for instructions to join the Zoom meeting. Public Meeting Agendas and Protocol.

 City of Buckeye

  • Coronavirus Resource Page: Click Here
  • Restricted Access to City Hall: 3/19/20 Update
  • Planning & Zoning, Building Permits and Engineering Page and Contact Info:Click Here
    • Planning staff available by phone, email, or appointment only.
    • USB submittals highly encouraged over paper copies.
    • Working to implement electronic plan review capability and online payments.
  • City Council Meetings. March 17 Regular Council Meeting was cancelled and all items have been continued to April 7, 2020 Regular Council Agenda.
    Current Council and CFD Agendas.
  • Boards and Commissions.

City of Casa Grande

  • Coronavirus Resource Page: Click Here
  • Planning & Development: Open with no changes to regular procedures.
  • City Council, Board, and Commission Meetings: In-person attendance limited to allow maximum of 10 people in council chambers at a time. Additional persons wishing to speak must wait outside and enter one at a time. Many council/board members will participate telephonically. Public Meeting Agendas

City of Chandler

    • Plan reviews and walk-in consultations by appointment only.
    • Building Safety, Civil Engineering, Planning, Traffic Engineering, and Permit Counter representatives available at 480-782-3000.
    • Submit applications electronically via Online Services
    • Submit public records requests via email

 City of El Mirage

  • Coronavirus News Updates: Click Here
  • Community Development: All over-the-counter plan review and permitting is suspended. Most staff is working remotely and will only be available for picking up or dropping off plans/permits on an appointment basis. Staff will continue to strongly encourage submittal submitted digitally or by U.S. mail.
  • Engineering and Building Safety: Inspections will be conducted as normally as possible.
  • City Council Meetings. March 19 meeting was held telephonically by all Councilmembers and staff. Public access to meetings is available via conference call. Next scheduled meeting is April 7. Council Agendas and Details
  • Planning & Zoning Commission: March meeting was not held. Next scheduled meeting is April 22. Planning & Zoning Agendas and Details

Town of Gilbert

    • Town facilities closed through at least April 10 with most employees working remotely.
  • Town Council and Commission Meetings: All public meetings moved to a virtual format. Live meetings can be viewed online, or attended virtually via WebEx or conference call. Click here for participation details.  Public Meeting Agendas and Information

City of Glendale

  • Coronavirus Information Page: Click Here
  • City Hall Restricted Access Details: Click Here
  • Development Services: Staff available by phone, email, or appointment only (call 623-930-2800 to schedule). Staff Contact Info
    • All new plan submittals should be submitted electronically here.
    • Permitting: Email or call 623-930-2800. Hard copy plans that are approved or redlined will be available by appointment.

City of Goodyear

  • City Council Meetings: Proceeding normally. City Council Agendas
  • Board & Commission Meetings: Proceeding normally, though several meetings have been cancelled. Meeting Agendas

City of Maricopa

    • City Hall is closed to the public but offering limited Curbside Service. As usual, applications can be submitted online at VIP Portal. Staff is available via phone and email.
  • City Council, Board, and Commission Meetings: Staff is developing revised public participation process. Public Meeting Agendas

Maricopa County

City of Mesa

    • Conducting business online and via telephone only. As usual, applications can be submitted through the DIMES portal. For DIMES-related questions, call 480-644-4273.
    • For permit questions, call 480-644-4273.
    • Building inspections are being conducted within one business day. Inspections are scheduled through the DIMES portal or by calling the 24-hour line at 480-644-2428.

City of Peoria

  • COVID-19 Information Page: Click Here
  • Development Services: City Hall is closed to the public, but all development functions are continuing through electronic or telephonic means.
  • Planning & Zoning Updates Page and Contact Info: Click Here
    • Applicants are strongly encouraged to submit via online portal. All other planning applications can be submitted If electronic submittal is not possible, limited building access may be granted by appointment only by contacting (623) 773-7225, option 1.
    • Inspections being conducted as normal. All inspections should continue to be scheduled via online portal.

Pinal County

  • Board Meetings: In-person attendance closed to the public. View livestream here.

Town of Queen Creek

    • Town Hall is closed. Staff is available by email and phone.
    • Online services available through Development Nexus.
    • Building and Engineering Field Inspections expected to continue without adjustment.

City of Scottsdale

    • City Hall is closed to the public. Some staff is on-site and available by phone and email, but the City is strongly encouraging electronic submittals.

City of Surprise

    • Closed to in-person submittals. Permitting and submittals for all planning review, engineering permits and construction permits will be conducted online. Request an online plan submittal here.
    • Questions can be directed to or 623.222.3000.
  • City Council and Planning & Zoning Meetings: In-person attendance closed to the public. Meetings streamed at SurpriseTV, Facebook, and Channel 11. Click the following link for Public Participation Details
  • Other Board and Commission Meetings: Cancelled until further notice.

City of Tempe

    • Staff is limiting in-person contact. Submittals should be made via the online portal. Inquiries and new planning applications can be sent
    • Inspections: Increasingly conducted remotely
  • City Council, Board, and Commission Meetings: In-person attendance closed to public. Remote viewing via Tempe 11 or WebEx. Many board and commission meetings postponed. Click the following link for Public Meeting Agendas and Details